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Hurricane Recovery Assistance

Wed, Sep 06, 2017 at 10:20AM



As our community is now in recovery mode from Hurricane Irma, please know we are here for you for the most up to date information. 

Crowder Gulf, the City’s debris removal contractors, has completed debris removal in the City of Ormond Beach.  On Wednesday, October 18, Waste Pro will resume the normal collection of yard debris.

As of the close of business on Monday, October 16, 2,869 loads of debris had been collected (131,968 cubic yards) in thirty-one days.  Additionally, 20 leaning trees and 3,653 hanging limbs have been removed.  Attached is a final cumulative map of debris collection.  The first pass is indicated by red dots and the final pass by blue dots.  Each dot does not represent a household, but rather an area where debris has been pushed into a pile and picked up. 

Volusia County is responsible for debris removal on County roads within the City of Ormond Beach as well as that debris in unincorporated areas of Volusia County with Ormond Beach addresses.  Please contact Volusia County Public Works at 386-736-5965 with any questions.

County assistance available for those affected by Hurricane Irma

Volusia County Community Services is able to provide assistance to those affected by Hurricane Irma. 

Human Services

Applications for financial assistance are available to persons with low incomes for rental housing assistance needs that are associated with Hurricane Irma.

Funds are available for emergency temporary hotel shelter for residents who have an expired Transitional Shelter Assistance (TSA) voucher through FEMA. The maximum amount of assistance is $1,000. Funds are also available for relocation assistance for residents who have been permanently displaced from their rental housing. Assistance may include security, rental deposit and utility deposits. Assistance will be based on fair market rent rates. Clients must be income eligible for both programs, which is 125-150 percent of the Federal Poverty Guidelines depending on the program.

Applications are available online at www.volusia.org/services/community-services/community-assistance and at each of Volusia County’s Human Services offices:

  • 123 W. Indiana Ave., first floor, DeLand (386-736-5956)
  • 107 E. Canal St., New Smyrna Beach (386-423-3309)
  • 775 Harley Strickland Blvd., Suite 104, Orange City (386-775-5204)

Residents should call the offices to schedule an appointment. 

Housing and Grants Administration

Applications for financial assistance will be available to persons with low- to moderate-incomes for assistance with damages associated with Hurricane Irma beginning Oct. 16.  

Funds are available for insurance deductibles, non-recoverable depreciation costs and home repairs for those not insured. The maximum grant award is $20,000. Applicants must have applied for assistance and been denied assistance by their insurance, FEMA or SBA to be eligible.

Applications will be available beginning Monday, Oct. 16, online at www.volusia.org/services/community-services/community-assistance and at each of the county’s libraries. For a list of library locations, visit www.volusialibrary.org.


FEMA Individual Assistance:

On Sunday, October 8, a temporary Disaster Recovery Center (DRC) will open at the Florida Department of Health, 1845 Holsonback Drive, Daytona Beach.  The DRC will be open from 8:00 AM to 8:00 PM through Wednesday, October 11.  The DRC will be available to people who want to meet in person with a FEMA or SBA representative; however, you do not need to go to the DRC in order to register.

Disaster recovery specialists will be available at the DRC to answer questions about FEMA individual assistance and possibly provide contact information for other programs.

If your primary residence was damaged and you have insurance, call your insurance company to file an insurance claim as FEMA will not duplicate assistance for losses covered by insurance.  You may still be eligible for assistance from FEMA for damages not covered by your insurance.

Registering/applying is your first step in getting disaster assistance.  If eligible, disaster assistance can pay for uninsured or underinsured home repairs, temporary housing, personal property and other needs through its programs.  

You can register/apply online at www.DisasterAssistance.gov, or by calling FEMA toll free at 800-621-FEMA (3362).  Applicants using 711 or Video Relay Service may also call 800-621-3362.  Applicants who are deaf, hard of hearing or have a speech disability and a TTY, please call 800-462-7585.  Multilingual operators are available.

The registration/application process takes approximately 15-20 minutes.  Before calling, going online, or meeting with a representative at the DRC to register/apply, having the information below will help to speed up the process:

  • Social Security number
  • Telephone number where he/ she can be reached
  • Address of the damaged property
  • Current mailing address
  • Brief description of disaster-related damages and losses
  • Insurance information
  • Bank account address and information

Residents with damages are encouraged to register/apply as soon as possible. 

Small Business Administration:

Small Business Administration (SBA) representatives will be available to answer questions about SBA’s disaster loan program, help complete applications and accept completed applications.  The SBA Customer Service Center is open Monday through Friday 8:00 AM to 9:00 PM at 800-659-2955; or, you can visit the SBA website at www.sba.gov/services/disasterassistance.

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